Questions, quietly answered.

Sri Lanka has two monsoons, so somewhere on the island is in sun all year. December to March is peak season for the south coast, west coast, hill country and cultural triangle. May to September is peak for the east coast, Trincomalee, Passikudah, Arugam Bay. The transition months, April and October, can be unsettled, but rooms are softer and the country is quieter.

The south-west monsoon brings rain to the south and west from May to September. The north-east monsoon brings rain to the east and north from November to February. Between them sit the inter-monsoon months, when either coast can be unsettled. We choose the direction of your trip according to the season you arrive.

Ten nights is the comfortable minimum for a single, well-paced trip, the cultural triangle plus one coast plus the hill country. Fourteen nights lets you add the second coast or a wellness week. Anything under seven and we will be honest about what we can compose well in the time given.

Technically yes, you can drive the perimeter in a week. We don't recommend it. Sri Lanka rewards depth over coverage; we'd rather show you three regions properly than nine in transit. Most clients return for a second trip to do the half they didn't see.

The dry months are the ones to aim for, when the water sources are concentrated and the tracking is easier. Yala's main block (Block I) closes annually; we confirm the dates before we plan around it. Wilpattu, the quieter and much larger alternative, runs year-round.

Off Mirissa and Dondra Point in the south: December to April. Off Trincomalee in the east: May to September. Off Kalpitiya for dolphin super-pods: December to April. We boat from a different coast depending on when you arrive.

South coast (Weligama, Hiriketiya, Midigama, Hikkaduwa) runs November to April. East coast (Arugam Bay and the Pottuvil cluster) runs May to October. There is somewhere with a wave nearly every month of the year.

Then we route you to the dry coast for that month and lean into the indoor pleasures, tea bungalows, an Ayurveda week, the cultural triangle which sits in a rain shadow. The monsoon is rarely the all-day downpour visitors expect; it's an afternoon hour, often spectacular, and the rest of the day is yours.

Most visitors need an Electronic Travel Authorisation (ETA) before arrival, and a short list of nationalities are exempt. The scheme has changed more than once in recent years, so we do not publish a rule here that could be out of date by the time you read it. Your envoy confirms the current requirement for your passport when you book.

Apply online before you fly, through the official government ETA portal and no other site. It is a short form and a card payment. We deliberately do not quote the fee or the validity here because both have changed; take them from the portal itself, and your envoy will walk you through it if you would rather not.

Yes. Tourist stays can be extended at the Department of Immigration in Colombo, within the limits the department sets at the time, which is why we do not print a figure here. Your envoy arranges the paperwork and the appointment; allow a half-day for the visit.

At least six months from your date of arrival, with at least two blank pages. We flag this when we receive your passport scan; any tighter and we ask you to renew before booking flights.

Personal effects, cameras and laptops are unproblematic. Drones are restricted and require a permit, so tell us in advance. Duty-free allowances, including alcohol, are set by Sri Lanka Customs and change; check the current figures on their site rather than relying on a number printed here.

Yes, immigration may ask for proof of onward travel and accommodation. We provide a printed itinerary letter on hotel-style stationery for arrivals; it satisfies every officer we have met.

Trips through us start around USD 700 per person per night for the level of property and service we work with, and rise from there. The variable is the rooms, a tea bungalow takeover or a fort house held privately moves the number. We quote a complete figure after the first conversation, not a per-day rate.

Accommodation, all internal transfers (private vehicle and driver), private guides at every site, the experiences we have designed, internal flights where used, and your envoy on call throughout. International flights, alcohol at meals, personal shopping and tips are not included unless specifically negotiated.

A modest deposit, typically 25%, secures the rooms and key people. The balance is settled four weeks before arrival. Both can be paid by international wire or card; the breakdown is set out in plain English in your itinerary.

Each property and supplier has its own terms; we don't bury them. Your itinerary lists the exact refund schedule for every line item, in plain English, before you commit. Travel insurance is strongly recommended for the rest.

Tipping is appreciated, not demanded. A useful frame: USD 10–20 per day to your driver-guide; USD 5–10 per day to housekeeping at a luxury property; 10% on restaurant bills if service is not already included. We brief you with specific suggestions in your arrival pack.

The Sri Lankan rupee (LKR) is the local currency. Bring USD or GBP cash for the airport ATM and small spending; cards (Visa, Mastercard) are accepted at most luxury hotels and Colombo restaurants. ATMs are reliable in cities and tourist towns.

All prices we quote are inclusive of Sri Lanka's tourism taxes, VAT and the Tourism Development Levy among them. Rates are set by the government and move, which is exactly why we quote you one complete figure rather than a rate. You will not see a separate tax line at checkout from any of our properties unless we have flagged it explicitly.

Sri Lanka has been a settled destination for visitors in recent years, and our guests travel without incident. We are not the right source for a current risk assessment and will not pretend to be: check your own government's travel advice before you book, and again before you fly. Standard travel sense applies once you are here. Keep valuables out of sight in cities and avoid driving yourself at night.

No vaccines are mandatory for entry. Routine inoculations, tetanus, MMR, hepatitis A, should be current; many travellers add typhoid for longer trips. Yellow fever is required only if arriving from a yellow-fever country. Speak to your travel doctor 6–8 weeks before flying.

Sri Lanka eliminated malaria in 2016 and the World Health Organization has confirmed the country remains malaria-free. Anti-malarials are not required.

Dengue exists, particularly in the rainy season and in urban Colombo. We brief on prevention, repellent at dawn and dusk, long sleeves in lowland evenings, and our properties are screened and well-managed. Reactions among our clients are rare.

At the hotels and restaurants we use, yes. Drink bottled or filtered water rather than tap, even at the best properties. Eat where the locals eat is a sound rule; we point you to the kitchens we trust. Stomach trouble, when it happens, is usually mild and short.

Mosquitoes, yes, repellent recommended in lowland evenings. Snakes are present but rarely seen; our guides know what to do. Leeches are a hill-country and rainforest annoyance during monsoon; light socks and trousers are sufficient.

Colombo has several well-equipped private hospitals, among them Asiri, Lanka and Hemas. Most regional capitals have a serviceable private clinic. Your envoy is the first call; we coordinate the GP visit, pharmacy run, or evacuation if it ever came to that. We have not yet had it come to that.

Strongly recommended, including medical evacuation cover. We do not sell insurance, choose a policy you trust at home, but we would never let a guest travel without one.

Bandaranaike International Airport (CMB), north of Colombo, takes almost all international traffic and is where we meet you. It is served direct from Europe, the Gulf, India and East Asia, though the route map changes season to season, so check what flies from your city rather than from us. Mattala (HRI) in the south exists but carries very little scheduled service.

Yes. Your driver and vehicle meet you at the kerb, with your name on a discreet card. Arrival-hall fixers and unsolicited 'porters' never reach you. Same in reverse for departure: we hand you to the security line, not the front door.

Mostly we drive, Sri Lanka is a small island, and the road journeys (Colombo–Kandy, Kandy–Nuwara Eliya, Galle–Mirissa) are part of the trip. We use Cinnamon Air's small planes for the south-to-east coast crossing, where the road is long and the flight is twenty minutes.

A single person who drives, narrates the country, knows every site we send you to, and keeps an eye on the small details. Most of our trips run with one. It is the most flexible, most informed way to travel here. We brief them on you specifically before arrival.

We strongly advise against it. Sri Lankan roads are improving but are still busy, idiosyncratic, and often unlit at night. The cost of a driver-guide is small relative to the comfort and the access. We do not book self-drive.

Yes. We hold a private first-class observation carriage for the Kandy–Ella line, one of the most beautiful train rides on earth, and route the lesser-known Nanu Oya–Haputale and Ella–Demodara segments where they fit. Tea on the way; the windows open.

Slower than the map suggests. Colombo–Kandy is three hours; Kandy–Nuwara Eliya is three to four; Galle–Yala is three. We build journeys with stops, a planter's lunch, a temple, a coffee in a colonial bungalow, so the drive becomes part of the trip.

Boutique hotels, planter's bungalows, private villas, fort houses, tea-estate residences, jungle camps. Every property is one we have stayed in personally and return to. Owners and managers are people we know by first name.

Frequently, it is how many of our families travel. Single-key takeover of a five- or six-bedroom planter's bungalow with private staff, cook, and grounds is one of Sri Lanka's quiet luxuries. Most are bookable only through us or one of two other people.

Yes, up to about 24 guests across one or two private estates. Beyond that we are honest if we are not the right fit. Weddings and milestone events are a specialism; we run them in Galle, the hill country, and on private islands off the south coast.

It depends on the property. Many of our owners waive or reduce single supplements; some do not. We surface this transparently in your itinerary. If you would prefer a property without a supplement, we will find one.

Some of our private villas and a small handful of boutique hotels are dog-friendly. Tell us in advance and we will route you to one. Service animals are a separate matter; tell us and we arrange.

Most are; a few are deliberately adults-only and we will say so. We also keep a list of houses with separate kids' wings, qualified nannies, and pools shallow enough for the youngest. Speak plainly about ages and we compose accordingly.

Exceptionally. Sri Lankan cuisine is built on coconut, lentils, rice and vegetables; the daily rice and curry of seven small dishes is naturally vegetarian and often vegan. Hill-country bungalow cooks adapt instinctively. Tell us at booking and the kitchens prepare for you.

Always. We brief every kitchen on your file in advance. Sri Lankan cooking uses peanut sparingly (chiefly in some sambols, easily omitted); seafood is everywhere on the coast and easily routed around; gluten-free Sri Lankan food is plentiful, rice, hoppers, string hoppers, kottu can be made without wheat. Send your allergy list and we manage it.

Authentically, very. Restaurants and home kitchens calibrate down for international guests automatically. We tell our cooks to start at 'medium for a Westerner' and let you climb from there. The chilli oil on the side is always optional.

Yes, freely, at hotels and licensed restaurants. Lion Lager is the local beer; Ceylon Arrack, coconut-flower distilled, is the national spirit, drink it like a single malt. Local wines are limited but international wines arrive at the better hotels. Selected Buddhist holidays (Poya days) restrict national alcohol sales; your bar at the hotel may still be open.

A monthly full-moon Buddhist holiday. Public bars close, alcohol is technically not sold. Hotels with foreign guests handle this discreetly, and we route around any major site that may be unusually busy. Most clients only notice it because the wine list at the hotel is delivered with a small smile.

Tap water is treated in the cities but we still recommend bottled or filtered. Every property we use serves filtered water freely; refill stations are now standard at the better hotels for the bottle you bring. Ice at our properties is made from filtered water.

Yes, shoulders and knees covered, shoes off at the gate. White cotton is the traditional respectful colour for the most sacred sites (the Temple of the Tooth, the bodhi tree at Anuradhapura). We provide modest cover in the car if you forget; nothing is fussy.

Mostly yes, with two firm exceptions: never pose with your back to a Buddha statue (a fineable offence), and ask before photographing monks or worshippers. Drones are restricted and require a permit; tell us in advance if you want to fly.

Sinhala is the main language, Tamil is the second; English is widely spoken in tourism, hotels and restaurants, and is the third national language taught in schools. Your driver-guide is fluent. A few words of Sinhala, istuti (thank you), ayubowan (hello), go a long way.

A small pressed-palms gesture (ayubowan) and a slight head tilt is the traditional greeting and works at every temple, bungalow doorway and shop. Handshakes are common for international meetings. Kissing on the cheek is not Sri Lankan custom.

Public displays of affection, straight or otherwise, are unusual outside Colombo and the resort coasts, and discretion is appreciated everywhere. In the houses we work with, same-sex couples are unremarked; we have welcomed many, and any couple is met as a couple. On the legal position we will not speak from a webpage, because it has been under review and we are not your advisers: consult your own government's guidance for LGBTQ+ travellers, and ask us anything you want answered privately before you commit.

Hands and feet covered, voices low. Walk clockwise around stupas. Don't point your feet at a Buddha statue when sitting. If a ceremony is happening, watch and don't photograph. Our guides are watchful for you.

Excellent. The food is mild-by-default for foreigners, the wildlife is on display (elephants, peacocks, monitor lizards, monkeys at every temple), the coasts are gentle, the people are warm with children. We compose with age in mind, naps, pool time, kitchen visits, age-graded safari briefings.

From around four years up, comfortably. Younger is doable but the long road journeys ask for patience; we keep itineraries shorter and the rooms closer together. Toddlers and infants, we will be honest if a particular property is not the right fit and route you to one that is.

Quieter mornings, the right villa with the right view, a private kitchen supper on the night we know is the right one, a discreet word with the bungalow staff. The framing is less itinerary, more atmosphere. We have quietly arranged dozens of these and the answer is always the same: less programme, more space.

Yes, quietly, perfectly, and without any of the staff being told who did not need to know. We have a short list of locations (a fort verandah in Galle, a tea-bungalow firepit at dusk, a sandbar reachable only by boat) and a longer list of sequences. Tell your envoy and we plan it personally.

Routinely composed. A favourite small detail is the cake delivered to the verandah by the bungalow cook the moment you sit down for breakfast. We work with you on the bigger gestures, vow renewals, surprise relatives flown in, a private dinner in a place you would never expect.

Partially. Cities and major hotels are well-equipped; ancient sites like Sigiriya and Adam's Peak are not realistically wheelchair-accessible. We are honest about which parts of an itinerary will work and propose alternatives, a Polonnaruwa bicycle route swapped for a private vehicle drive, for example.

Send a short note via the Begin form, or write directly to hello@ceylonenvoy.com. Tell us roughly when, who, and what kind of Sri Lanka you are hoping for. Your envoy replies personally within two working days, not a package, a conversation.

Six to nine months is comfortable. Three is workable. Less than that and we will be honest about what is, and is not, possible to compose well in the time given.

Yes. Your driver, guides, trackers, cooks and houses are kept for you alone. Group activities are never bundled in unless you ask for one specifically.

We adjust the morning of, not the night before. Most of our houses keep a quiet alternative, a private kitchen lunch, a guide brought to the verandah, for exactly this. We never charge for a plan changed by weather.

Walked, slept in, eaten at, ridden, in person, on a recent day, by someone who returns. The list is short on purpose. When something falls below our standard we remove it and do not replace it until something we trust takes its place.

We work with the rooms that suit the journey. Often that is a luxury hotel; sometimes it is a planter's bungalow held for one family, a private villa, or a small boutique whose name is not on any list. The selection is editorial, not a tier.

Never. We write occasionally, for those who ask, and that is all. No newsletter follows by default.

Your envoy, the same person from the first email, is your single contact before, during, and after. They are reachable 24/7 in Sri Lanka. There is no call centre, no handoff to operations. The relationship is the service.